Terms of Service

These terms govern the Founder Session and the Founder Office provided by Rob & The Young Holdings SL. They are written to be read, not to be hidden behind. If anything here is unclear, ask before you pay.

1. Who you are contracting with

This website and the services described on it are operated by:

Legal name	Rob & The Young Holdings SL
Tax ID (CIF/NIF)	B27652924
VAT number	ESB27652924
Registered office	C/ Jesús del Valle 12, 1º izq., 28004 Madrid, Spain
Commercial registry	Registro Mercantil de Madrid, Hoja M-886078, Inscripción 2 (folio electrónico)
Email	robain@robandtheyoung.com
Website	robandtheyoung.com

In these terms, "we", "us" and "our" mean Rob & The Young Holdings SL. "You" means the person or company purchasing a service. This section also serves as our legal notice (aviso legal) under Spanish Law 34/2002 on information society services (LSSI-CE).

2. Scope of these terms

These terms apply to every purchase made through robandtheyoung.com and to every Founder Session and Founder Office engagement, together with our Refund & Cancellation Policy and our Privacy Policy, which form part of this agreement.

By completing a purchase you confirm that you have read and accept these terms. If you are purchasing on behalf of a company, you confirm you are authorised to bind that company.

3. The services

3.1 Founder Session

A one-off, 90-minute working session on one specific challenge. It includes:

• A 90-minute live video session with Robain de Jong;
• A recording of that session, provided to you afterwards;
• A written action list summarising the decisions and next steps discussed;
• Relevant introductions, at our sole discretion, where they are genuinely useful.

The Founder Session is a single, self-contained service. It does not include follow-up work, ongoing availability, document production or project delivery.

3.2 Founder Office

A monthly, seat-based advisory relationship. It includes:

• Direct access to Robain de Jong via WhatsApp during normal working hours;
• A biweekly strategy call;
• Fundraising and investor review;
• Commercial and partnership guidance;
• Hiring and leadership support;
• Negotiation support;
• Selective introductions to investors, customers, talent and operators where there is a genuine fit;
• Urgent calls where the situation genuinely requires it.

3.3 What the services are not

We are not a consultancy and we do not act as your agent, employee, officer or director. The services do not include, and you should not expect:

• Production of decks, models, memos or other work product on your behalf;
• Running or managing projects, processes or workstreams inside your company;
• Any guarantee that an introduction will be made, that a fundraise will succeed, that a hire will be made, or that any commercial outcome will be achieved;
• Unlimited or round-the-clock availability. "Direct access" means a genuine, responsive channel — not an on-call service.

Introductions are made at our sole discretion and only where we believe there is a real fit. We will never make an introduction we do not stand behind, and no fee entitles you to one.

4. Application and acceptance

Founder Office seats are limited and offered on application. Submitting an application does not create a contract. A contract is formed only when we confirm your seat in writing and your first payment is successfully taken.

We may decline any application at our discretion, including where we identify a conflict of interest, where we do not believe we can add real value, or where there is no capacity. If we decline after a payment has been taken, we will refund it in full.

5. Fees, VAT and payment

Service	Fee	Billing
Founder Session	€295	One-off, paid in advance
Founder Office	€2,500 per month	Recurring monthly subscription, paid in advance

All prices are exclusive of VAT. Spanish VAT (IVA) at the applicable rate, currently 21%, is added where required. Where you are a business established in another EU member state and provide a valid VAT identification number, the reverse charge mechanism applies and no Spanish VAT is charged. Where you are established outside the EU, the supply is generally outside the scope of Spanish VAT. The correct treatment is determined and shown at checkout.

Payments are processed by Stripe Payments Europe, Ltd. We do not receive or store your full card details. Accepted payment methods are shown at checkout. Your use of Stripe is also subject to Stripe's own terms.

Fees are payable in advance. If a payment fails, we may retry it and may suspend the service until payment succeeds. If a payment remains unpaid after 14 days, we may terminate the engagement and release the seat.

We may change our fees at any time. For an existing Founder Office subscription, we will give you at least 30 days' written notice before a price change takes effect, and you may cancel before it applies.

6. Term, renewal and cancellation

6.1 Founder Office is a rolling monthly subscription

The Founder Office is billed monthly in advance. There is no minimum commitment period. Your subscription automatically renews each month on the same day of the month as your first payment, and your payment method is charged automatically, until you cancel.

6.2 Cancelling

You may cancel at any time, for any reason, by emailing robain@robandtheyoung.com or by using the cancellation link in your billing receipt. Cancellation takes effect at the end of the month you have already paid for. You keep full access until then, and you will not be charged again.

There is no cancellation fee, no notice period and no penalty. Amounts already paid for the current month are not refunded on a pro-rata basis. Full details are in our Refund & Cancellation Policy.

6.3 If we end the engagement

We may end a Founder Office engagement on 30 days' written notice if we conclude we can no longer add real value, if a conflict of interest arises, or if capacity changes. In that case we will refund any period paid for but not yet delivered, calculated pro rata.

7. Scheduling and rescheduling

Sessions and calls are booked by agreement. If you need to reschedule, please give us at least 48 hours' notice and we will move the session at no cost.

A session cancelled with less than 48 hours' notice, or a session you do not attend, is treated as delivered and is not refundable or rescheduled. If we reschedule or miss a session, you may choose a new time or a full refund of that session.

Founder Office biweekly calls that are not taken in a given month do not roll over or accumulate. The fee is for the seat and the availability, not for a quota of hours.

8. Your responsibilities

• Give us accurate, complete and timely information. The quality of our judgment depends entirely on the quality of what you tell us.
• Make your own decisions. You remain solely responsible for every decision you take and every action you take or do not take.
• Take your own professional advice — legal, tax, financial, regulatory — before acting.
• Do not share credentials, WhatsApp access or session recordings with anyone outside your company. Your seat is personal to you and your company and may not be resold, shared or transferred.
• Comply with applicable law and act in good faith.

9. No regulated advice

Nothing we say, write or share constitutes:

• Investment advice or any personal recommendation in relation to financial instruments within the meaning of Spanish or EU securities law. We are not authorised or registered as an investment firm or investment adviser with the Comisión Nacional del Mercado de Valores (CNMV) or any other regulator;
• Legal advice. We are not a law firm and Robain de Jong is not a lawyer;
• Tax or accounting advice;
• Financial or investment brokerage, placement, or a solicitation to buy or sell any security.

An introduction to an investor is exactly that — an introduction. It is not a recommendation of that investor, an endorsement of any transaction, and it carries no success fee, commission or carried interest unless separately agreed in writing.

You must obtain independent, qualified professional advice before making any legal, financial, tax or investment decision. We accept no responsibility for decisions you take on the basis of our views.

10. Conflicts of interest

Robain de Jong is the founder of LEGNDS, which is his full-time commitment, and he invests in start-ups in a personal capacity. He also advises other founders through the Founder Office.

We will tell you if we become aware of a material conflict between your interests and those of LEGNDS, another Founder Office client or a company we have invested in. Where a conflict cannot be managed, we may decline to advise on that matter or end the engagement under section 6.3.

We will not knowingly take on two Founder Office clients that are direct competitors. If you believe a conflict exists, tell us before you apply.

11. Confidentiality

Everything you tell us about your company, your plans, your numbers, your team and your negotiations is treated as confidential. We will not disclose it to any third party, and we will not use it for our own commercial advantage, except:

• Where you ask or authorise us to (for example, to make an introduction);
• Where the information is already public through no fault of ours;
• Where disclosure is required by law, a court or a regulator.

This obligation is mutual and survives the end of the engagement indefinitely. We will not name you as a client publicly without your written permission.

12. Intellectual property

The website, its content, and any frameworks, materials or recordings we provide remain our intellectual property. You get a personal, non-exclusive, non-transferable licence to use them inside your company for your own purposes.

You may not publish, resell, redistribute or share session recordings or materials outside your company. Anything you create using our input is yours — we claim no rights over your business, your work product, your IP or your equity.

13. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under Spanish law. This includes any statutory rights you have as a consumer.

Subject to that:

• We provide the services with reasonable skill and care, but we give no guarantee of any particular outcome, result, return, valuation, fundraise, hire, partnership or exit;
• We are not liable for any indirect or consequential loss, or for loss of profit, revenue, business, opportunity, anticipated savings, data, goodwill or reputation, however arising;
• Our total aggregate liability arising out of or in connection with the services is limited to the total fees you have actually paid to us in the 12 months immediately preceding the event giving rise to the claim.

You accept that this allocation of risk is reasonable, and that our fees are set on that basis.

14. Suspension and termination

We may suspend or terminate the services immediately, without refund, if you:

• Fail to pay amounts due;
• Materially breach these terms;
• Share, resell or transfer your seat or our materials;
• Behave abusively toward us or toward anyone we introduce you to;
• Use the services for any unlawful purpose, or misrepresent your company or yourself.

Sections 9, 11, 12, 13 and 18 survive termination.

15. If you contract as a consumer

If you are a natural person acting outside your trade, business, craft or profession, you are a consumer under Spanish Royal Legislative Decree 1/2007 and EU Directive 2011/83/EU, and you have the following additional rights.

15.1 Right of withdrawal (14 days)

You have 14 calendar days from the day the contract is concluded to withdraw from it, without giving any reason and without penalty. To withdraw, simply tell us by email at robain@robandtheyoung.com before the 14 days expire. A clear statement is enough; no form is required.

15.2 If you want the service to start within those 14 days

If you ask us to begin providing the service before the 14-day period ends, you expressly request early performance. In that case:

• If you then withdraw before the service is fully performed, you must pay a proportionate amount for what has already been provided;
• Once the service has been fully performed with your prior express consent, and you have acknowledged that you lose your right of withdrawal on full performance, the right of withdrawal no longer applies.

In practice, this means that a Founder Session you have already attended cannot be withdrawn from. A Founder Session you have booked but not yet attended can be.

15.3 Dispute resolution

If you are an EU consumer and we cannot resolve a complaint between us, you may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. You may also contact the consumer authorities of the Comunidad de Madrid. Nothing here affects your right to bring proceedings in the courts of your country of residence.

16. Data protection

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). How we do that — what we collect, why, for how long, and what rights you have — is set out in full in our Privacy Policy.

17. Changes to these terms

We may update these terms. The version in force is the one published on this page, and the "last updated" date at the top tells you when it changed.

For one-off Founder Sessions, the terms that apply are the ones in force when you paid. For an ongoing Founder Office subscription, we will give you at least 30 days' notice by email of any material change, and you may cancel before it takes effect. Continuing to pay after that period means you accept the change.

18. Governing law and jurisdiction

These terms are governed by Spanish law. Any dispute will be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you habitually reside, and you may bring proceedings in the courts of that country.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force.

19. Contact

Rob & The Young Holdings SL
C/ Jesús del Valle 12, 1º izq., 28004 Madrid, Spain
robain@robandtheyoung.com

We aim to answer any question about these terms within two working days.